Student Complaint

Student Complaint Form ( Student Admission, Enrolment, Administration, Services, Building, Facilities, Breaches of ECAPY Staff Code of Conduct, Trainer Code of Ethics and/or Student of Conduct)

First, Students should attempt, to resolve their concern by using a direct and informal approach to the individual concerned wherever possible.

If it is not possible to resolve your complaint in this manner you should complete Section A and B below and attach all relevant supporting documents and click "submit" at the bottom of the form.

ECAPY will respect your privacy and ensure your safety, but if the complaint relates to another individual, that person has to be informed of the complaint, provided with a copy of all relevant documentation and asked to respond to your allegations and concerns.

Your complaint will be dealt with in accordance with ECAPY policies and procedures.

Part A: Student Details

Permanent Postal Address

Where you can be reached at any time of the year

Part B: Details of your Complaint

ECA Professional Year is committed to protecting the privacy of all people involved in the managing and processing of this Form and Complaint, and will act in accordance with its legislative and regulatory requirements.

  • I declare that to the best of my knowledge the information supplied on this form is correct and complete, and I agree to abide by the regulations of ECA Professional Year.